Complementary information

General rights of citizens and/or users of the services.

  • To easily access and obtain current, reliable and effective information about anything that may be of interest or relevant to you regarding the different municipal services.
  • To file a complaint or claim in the event of procedural failures, undue delay in administrative procedures in which you are an interested party and, generally, against any lack of attention or any irregularity in the operation of the services.
  • To request a meeting with the person responsible for the service and to receive a personal response within less than 15 calendar days.
  • To demand the strictest confidentiality of your personal data.

Suggestions, ideas, comments and complaints

  • You can give us your suggestions, ideas, proposals, comments and complaints in person, in writing, over the phone, by email, at our offices or via the website: castelldefels.org/suggeriments/
  • We appreciate all of your contributions. They always give us an opportunity to improve. We guarantee a response within a maximum of 30 days in all cases.

You can contact the Beach Commission by post, email, telephone or in person.

Public Assistance Office (OAC)

Beach Tourist Office

Tel.: 936651150 Ext. 2002 from Monday to Friday from 8am to 3pm.

Website: www.platjadecastelldefels.org

Description

They are responsible for guaranteeing the proper operation and ongoing improvement of the services, ensuring the adequate provision of resources so that their personnel are able to offer a quality service.

Policy-maker: Clara Quirante

Technical managers:

Beach Specialist (Committee Coordinator): Laura López

Information Manager (Communication and Image): Manel Torres

Recreation Manager (Administrative Legal Department): Carme Colomé

Security Manager (Local Police): Raul Vergel

Rescue and Lifeguard Manager (Civil Protection): Javier Delgado

Urban Quality Manager (Public Spaces and Environment): Marian Sardà

Tourism Manager: Miguel Angel Vázquez

Sports Manager: Albert Garcia

Organisational Development Manager: Ruth Pueyo